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Could not be happier! Everyone i dealt with from The Pole room has been so helpful! I had a very specific request and Andy was so helpful finding out all the information for the products i would need, he kept me up to date along the process and has been very nice. The pole is a great quality pole, easy to install even with slanted ceilings. What a great company to deal with! Thanks to everyone at The Pole Room : )
Thanks so much for taking the time to leave a review. Every review helps us grow and provide great service to our customers. You have been a pleasure to deal with and i'm really happy we could find the right pole for your space. Andy.
The pole is great, easy to install. I followed the instructions and also there are a couple of videos on youtube that I looked at. I just find it funny it doesn't mention that you should place it under some structure (i.e. beam). It does say it's not recommended for plasterboard ceiling but I think all ceilings in Australia have plasterboard. Anyway I did an hour on it and it's very sturdy and spins the same as the ones at the studio so good quality overall.
Thank you for the review, Oana, for the home pole. Happy to hear that you were able to easily install it. :)
So happy with my chrome pole, it arrived quickly even shipping from the overseas wear-house. Got stuck trying to install it but customer service was so quick to respond and help resolve the issue, in the end the process of installing the pole is actually quick and easy. Thanks to all at the Pole room :)
Thanks, Stacey for providing us with your feedback! Happy to hear you have an amazing overall experience.
The pole came so quick but hat impressed me the most was the customer service ! I had someone txt me to answer all of my questions, I never got back as I went ahead and purchased the pole however in my purchase confirmation I saw the admin had confirmed that this pole was the best size for me, I really value the support especially because this is a reasonably big purchase! Thanks again!
Thanks so much for leaving your review. It was a please helping you. Happy poling!
I was really hesitant before buying this particular pole with so many alternatives on the market but I AM SO HAPPY that I purchased this pole. Firstly the entire team at The Pole Room has been so helpful. They really went above and beyond to help me measure my ceiling and choose the right pole and extension. Secondly, there are so many horror stories about the cheaper poles. Lupit Pole is the most reputable in the market right now so the quality is second to none. Thanks again!
Oh this makes us smile Thank you for all the kind words! The team have loved dealing with you and I’m glad we helped you choose the right pole.
The Pole Room is one of Australia's favourite providers of pole dancing and alternative fitness classes. With four locations in Melbourne; Flinders Lane, Mitcham, Highett and Kilsyth, you can trust our team will provide excellent customer service and prompt delivery. If you want to try our program in person we offer a free trial at all studios.
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